Pinot & Picasso

The fine print - Privacy Policy

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Effective Date: 31st January 2026
Company Name: Veuve Ventures UK Limited T/A Pinot & Picasso
Registered Address: 32 Shoreditch High Street, London, England, E1 6PG
Company No: 14475266
VAT No: 431 1564 29

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.pinotandpicasso.uk (the “Website”).

1. Our Commitment to Your Privacy

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your privacy is important to us, and we take our responsibility to handle your data securely very seriously.

We may revise this Privacy Policy by updating this page. The revised policy will take effect immediately upon posting. "Personal information" refers to any information that identifies you as an individual, such as your name, email address, physical address, and telephone number.

2. Collection of Information

You have no obligation to provide any information requested by us. However, if you choose to withhold your personal information, we may not be able to provide you with our Services or products that depend on that information (e.g., booking confirmation or age verification).

We collect information when you:

  • Make a transaction or booking on our Website.
  • Complete a studio check-in or registration form.
  • Contact us via email, phone, or social media.
  • Enter a competition, complete a survey, or join our mailing list.

3. Purpose of Collection & Legal Basis

We collect your personal information to provide you with our Services and to tailor our communications to your interests. Under the UK GDPR, our "lawful basis" for processing your data includes Contractual Necessity (to fulfill your booking), Legal Obligation (to verify age for alcohol service), and Legitimate Interest (to improve our sessions and marketing).

4. Marketing & Social Media

We use your personal information to send you marketing, promotional material, and market research about products and services we believe will interest you.

We may contact you via email, SMS, or phone. We also use internet-based and social media marketing channels, including targeted online advertising and online behavioural marketing. Our marketing agencies and service providers may use your data to serve you relevant advertising about Pinot & Picasso.

Opting Out: If you wish to stop receiving marketing material, please email us at [email protected] or click the “unsubscribe” link in any of our emails.

5. Storage & Security

We take all reasonable technical and organisational steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Access is restricted to authorised employees who require the data to perform their roles.

While we continually endeavour to improve our security safeguards, no data transmission over the internet is 100% secure. We cannot absolutely guarantee the security of information you transmit to us online.

6. Third-Party Links

Our Website may provide links to third-party websites. These sites are not under our control, and we are not responsible for their conduct. We advise you to examine the privacy policies of any third-party site before disclosing your personal information.

7. Disclosure of Information

We will not use, disclose, or share your personal information with a third party without your consent, unless required or permitted by law (e.g., to comply with a court order or to prevent fraud).

8. Use of Cookies & Tracking

Our Website uses cookies to enhance your user experience and facilitate targeted marketing.

  • Google Analytics: We use Google Analytics (including Remarketing) to record standard internet traffic information.
  • Ad Selection: We and third parties (including Google) use cookie data to optimise ad selection based on your past visits to our site.
  • Control: You can set your browser to refuse cookies; however, this may limit your ability to use certain features of the Website. Note that we do not combine anonymous Google Analytics data with personally identifiable information.

9. Your Rights (UK GDPR)

Under UK law, you have specific rights regarding your data, including:

  • The Right of Access: You can request a copy of the data we hold about you.
  • The Right to Erasure: You can request that we delete your personal data.
  • The Right to Rectification: You can ask us to correct inaccurate information.

To exercise any of these rights, please contact us at [email protected].

10. Contact & Complaints

If you have questions about this policy or how we handle your data, please contact us. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.